The new website of the Municipal Badalona is having a very good acceptance among the citizens in this first month of operation.
On Tuesday we take stock of this first month at Radio City Badalona, please find attached the podcast (5 minutes).
The first month of Badalona City Council new website at Radio Ciutat de Badalona
Tripled the audience of a website, when we speak of thousands of hits a day, not an easy task. I think we should be very proud of the results. More than 64,000 visitors (45,000 unique visitors) and 225,000 pages served the first month, compared to 20,000 visits in the same period last year.
We can say that this growth is not a specific situation, associated with the effect the first day of curiosity or because of an advertising campaign, but that was consolidating. One month after the launch we are holding this level, and already getting 30% of visits concurrent, percentage growth, indicating that we were the level of acceptance among the citizens of this new tool. You can download the report from the visits to press release published by the Council.
Now, once people got to know this new channel, it is now time to promote it not only as a communication tool but also as a form of interaction between citizens and administration. The goal now is to evolve towards e-government, to give better service.
In this, citizens are already a catalog of 220 fully documented procedures and forms on the Internet (7,000 page views of steps in the first month), of which 25 can be as fully on-line, always with a digital certificate .
This is the course we have now overcome, the implementation of the digital certificate. We are already working on it some time, as explained in another post about how we are doing bringing e-government to citizens. This is the challenge of the future.